1. Log in to your account on the partner's app and choose the store to see its orders.
2. New orders will be displayed on the first page. Click the order to start the collecting process.
3. Review the products and click Accept Order.
4. See the order details and click Start when you're ready for collecting.
5. Click the circle to indicate that the item was collected already.
Note: All items are in Progress and once you check the circle they are marked as completed.
6. When all items are collected, click Finish. Either your customer or the driver will receive a notification and pick up their order soon.
Check out this video of order collecting on an Android mobile device.