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Customers
Contact customers via email
Contact customers via email

Learn how to quickly send customizable messages to your buyers

Wendy Scott avatar
Written by Wendy Scott
Updated over a week ago

1. Navigate to Customers on the left sidebar.

2. Click the email of the customer to whom you want to send a message.

3. The Send email button will not active, in case you haven't yet configured the customer message in your Emails. To do that, click the Design link.


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4. This will navigate you to the Design section where you can configure emails. To set this message:

  • Go to the Design section

  • Select the store

  • Open emails, and choose the Contact Customer Email

  • Insert {{Customer Message}} variable in the email content.


Note: Your customer message will appear wherever you put the {{Customer Message}} variable.


That's it! Try configuring the Customer message yourself and let us know if you have any questions.

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